Frequently Asked Questions

Scheduled service is available between 8am - 6pm Monday - Friday. For emergency service feel free to send a text to (877) 578-4376 or (877) 5RV-HERO anytime, 24/7, and we'll get back to you as soon as we can.

We are based in Chula Vista, CA. But as a mobile service we serve customers throughout San Diego County. 

Prices vary based on the complexity of the repair, the parts needed, and the time involved to complete the service. But we want to be as transparent as possible so we've simplified our pricing. For a $60 Trip Charge we will drive out to your location (San Diego County) and give you an initial diagnosis/quote. Labor is then billed $150/hour to complete the repair and parts are additional. (Click here for Pricing Summary) 

I am a fully certified RV Inspector trained at the National RV Training Academy in Athens, TX and certified by the National RV Inspectors Association (See NRVIA bio here).

I am also a fully certified RV Service Technician with in-depth knowledge of Air Conditioners and Heat Pumps; Absorption Refrigerators; Water Heaters and Furnaces; and RV Exteriors. Training was conducted at the National RV Training Academy and certified by the RV Industry Association. 

We leave the engine and the tires to the automotive experts... the collision and body work to the collision experts... and smog checks to the Inspection stations - we specialize in the RV systems and onboard equipment that they can't handle.

Mobile RV Service means that we come to your location to take care of the problem. This includes your home, business, RV storage site or RV park, and even provide roadside assistance in an emergency. Even if you're just vacationing in sunny San Diego, we're here to help.

Sure, we'd love to help you get comfortable in your new RV. We offer New Owner Walkthrough services by the hour. Take as much or as little time as you need to feel confident using the RV systems and equipment. We'll even meet you at your first camp site (within our service area) and walk you through the set-up process so you don't miss a thing.

We are available by text message 24/7. Let us know what the issue is and we'll get back to you ASAP. We will try our best to squeeze emergency service calls into our schedule.

We accept cash, debit and credit cards along with Paypal. We do not accept checks.